SilverSingles | Senior Dating for Singles Over 50

How Can I Choose a Different Language on Your App?

To use our site in a different language, please follow these steps: go to the "Profile Avatar" tab. Tap on the "Settings, Customer Support & Improvement Suggestions", then scroll down to "General Preferences", then select "Language" to choose your preferred language.

How Do I Hide Someone That Is Rude or Harassing Me?

To hide somebody, please click the ellipsis (three dots) on the user's profile, and click on "Hide". Doing so will prevent members from communicating with you and from seeing your profile or commenting on any blogs you've posted. IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency. Also, report the member from their profile or your conversation with them.

How Do I Change My Age?

To change the age on your profile due to input errors, we will execute the operation after you provide a selfie video of yourself holding a note with our website name, your email address, and today's date.

Why Wasn't My Verification Successful?

There can be many reasons why your verification is unsuccessful. Please make sure you are doing the following things to help complete the verification: 1. Make sure you have a clear face photo on your profile. 2. Make sure that the person in your selfie video matches the person in your profile photos. 3. Follow the on-screen instructions and move your camera so your head fits in the circle. 4. Make sure your full face is clearly visible and there is enough light. 5. Make sure your browser or app has permission to use your camera. 6. Check your internet connection and try again. 7. Your photo verification will be canceled if you delete all public photos. Colored lights are used in this verification. Please be cautious if you are photosensitive. If the problem continues, please contact us with a screenshot of the error message and a short description of what happens when you try to verify. For further information, please email support@SilverSingles.com.

How Do I Turn Off "Auto-Reply Message"?

To disable auto-reply messages, simply click on "SETTINGS" under your profile photo icon in the upper right corner of the top bar. Then, select the "Auto-Reply Message" section and turn off the "Enable Auto-Reply When I'm Offline" option.

How Can I Unhide My Hidden Messages?

To access hidden messages in the "CHATS" tab, navigate to the "SETTINGS" page and select "Hidden Conversations". Then click the "UNHIDE" link to restore previously hidden messages in the chat window.

How to Unlike a Profile?

To unlike a profile, navigate to "MY LISTS" on the top navigation bar and select "You Like" from the drop-down menu. Locate the person you wish to unlike, click on the three dots at their profile's upper right corner, and choose "Unlike" from that menu.

HELP AND FAQ